Caring Attention Delivered

" My mother and I thank you for all you have done for my father, Joseph. Your caring and understanding of the behavior of the elderly is truly a gift. "

" As I have told so many of my neighbors and friends, your services are exemplary. Your staff is well-trained, courteous, and highly supportive….always assisted me to the fullest extent possible and offered exactly the kind of counseling needed by a relative under stress. "

" I feel that it is my pleasure to thank the staff that took care of my husband…for the excellent and professional way in which you treated him, as well as my son and myself. I have told my son that when the time comes and my health fails, not to hesitate to take me to Regal Heights, where I found professionalism, sense of duty and caring. "

" We would like to express to everyone at Regal Heights how much we deeply appreciate everything that you do for our father. Everyone makes such an effort to respond to his needs and to take good care of him. Additonally, to his doctor, the physical therapists, housekeeping, and all the people who work in the offices and facilities behind the scenes who help keep Regal Heights running in tip-top shape, we sincerely thank you for all you do. It feels to us that you leave no stone unturned when caring for our father and helping him with his illness. It is a very tough road for him but one that you have all jointly helped him navigate with a level of attention that has been consistently focused on him, and for that we are very much appreciative. "

" The staff is attentive, thoughtful, and caring. My dad came to the facility extremely frail, confused, and depressed. He is now familiar with his surroundings and knows most of the staff by name or recognition. This is very comforting to us and lets us know he is happy and feels secure with the staff. He loves the view from the library and enjoys watching the airplanes go by on cloudy days. No matter what time any of us visits, the staff always has something positive to say with regard to him. I would also like to compliment your rehab department. He will actually be trying out a prosthetic leg soon. That is simply amazing to us. "

" While at Regal, my aunt received excellent care from all the staff and was always treated kindly and with respect. It is because of the fine care your staff gave her that she is currently able to be at home. "

" We want to congratulate Regal Heights for the people that form the staff. Everyone treated us with high professionalism, respect, cheerfulness and compassion. "

" I was a patient in your facility. The rehabilitation center looks more like a fine hotel than a rehabilitation center. Most of the centers I visited should aspire to meet the standards attained at the Regal heights Center. All the public areas were clean, odorless, and furnished in good taste. The food was better than I expected and was served by pleasant personnel in clean, bright and cheery dining rooms. I commend your entire staff for their attention, care and in general their high status of professionalism. My congratulations in particular to your rehabilitation department, who helped me to achieve the ability to walk well enough to leave your health care center after only ten days. Thank you and your entire staff for my present state of recuperation. "